Privacy Policy

When you use this software, we will collect information that you actively provide or that is generated by using the service in the following ways, so that we can provide you with services, optimize our services, and ensure the security of your account:

1. How we collect and use your information

2. How we store your information

3. Information security

4. Provide externally

5. Your rights

6. Changes

7. Protection of minors

8. Contact us

1. How we collect and use your information

1.1 When you register for FunnyRide account, we will collect your nickname, real name, mobile phone number or email account. This information is collected to help you complete FunnyRide account registration so that we can provide services and protect your account safety. Your real name and mobile phone number are sensitive personal information. This information is collected to confirm your identity (such as receiving a verification code) and to meet the online real-name system requirements of relevant laws and regulations. If you do not provide this kind of information, you may not be able to use our services normally. In addition, you can choose to continue to provide your gender, birthday, occupation, income and other information so that we can provide more personalized services. Refusal to provide it will not affect your normal use of this software.

1.2 When you bind this software to your FunnyRide vehicle, we will collect the SN code of your vehicle. This information is collected to determine the corresponding relationship between you and your vehicle so that we can provide you with the correct Vehicle related services.

1.4 When you use the software or a specific function of the software, in order to ensure your normal service, we will collect your device information (information related to your device, including device type, device model name, system and performance information, etc.), vehicle information (information related to your vehicle, including SN code, frame number, motor number, central control version, battery power, driving speed, etc.), log information (operation log, fault log, service log) , location information (country code, city code, geographical location), this information is the basic information that must be collected in order to provide you with services. for example:

1.4.1 When you use functions based on location information, such as the historical track function, we will collect the geographical location information of your vehicle to provide you with the requested services. The vehicle's geographical location information is personal sensitive information. It may identify your personal location information by itself or combined with other information. If you do not provide this type of information, you may not be able to use the service function normally.

1.4.2 When you use the map and positioning functions, we will collect the geographical location information of your vehicle and the geographical location information of your device so that you can intuitively understand the location information of you and your vehicle.

1.4.3 When you use the theft reporting function, we will collect the geographical location information of your vehicle and the geographical location information of your device in order to assist you in patrolling stolen vehicles as much as possible.

1.4.4 When you use the ranking function, we will collect information about the city where your vehicle is located. This information is collected in order to accurately provide you with vehicle usage conditions in your city.

1.4.5 When you use the functions of checking service outlets and reporting for repair online, we will collect the geographical location information of your device in order to provide you with the nearest available service outlets.

1.4.6 When you use other functions that are not based on location information, such as vehicle management, OTA upgrades, tire pressure monitoring, battery information, estimated mileage, etc., we will collect your vehicle’s SN code, frame number, and motor. Number, central control version, battery power, driving speed, fault logs, service logs, operation logs and other information so that we can normally provide the services you request.

1.5 When you use the butter function, the text, photos, videos, comments, likes and other information you share or upload will be stored in our server, because storage is necessary to implement this function. We will store this information in an encrypted manner, and you can delete this information at any time. Unless you choose independently or comply with relevant laws and regulations, we will not provide the above information to the outside world or use it for other purposes other than this function.

1.6 When you use the GO riding function, we will collect the geographical location information of your vehicle, the geographical location information of your device, vehicle driving speed, vehicle driving time, battery power and other information so that we can correctly record you. cycling history and provide navigation services.

1.7 When you use the mall function to shop, we will collect your transaction information, including your name, contact number, shipping address and other information, so that we can correctly send you the goods you purchased.

1.8 When you activate and use the butter protection function, we need to collect your ID card information. This information is collected to be able to verify your identity and provide you with the correct butter protection service.

In addition, in accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following circumstances:

a) Relevant to the personal information controller’s performance of obligations stipulated in laws and regulations;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgment;

e) To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;

f) The personal information involved is disclosed to the public by the personal information subject on his own initiative;

g) Necessary to conclude and perform a contract at the request of the personal information subject;

h) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

i) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;

j) The personal information controller is a news organization and it is necessary for it to carry out legal news reporting;

k) If the personal information controller is an academic research institution that conducts statistical or academic research for the public interest, and when it provides externally the results of academic research or descriptions, the personal information contained in the results will be de-identified.

2. How do we store your information

2.1 Where information is stored

We will store user personal information collected within China in accordance with laws and regulations. If the storage location of your personal information is transferred from China to overseas, we will strictly comply with the provisions of the law.

2.2 Duration of information storage

Generally speaking, we only retain your personal information for as long as necessary to fulfill the purposes, for example:

Mobile phone number: If you need to use the FunnyRide service, we need to save your mobile phone number at all times to ensure that you can use the service normally. When you cancel your FunnyRide account, we will delete your relevant personal information.

Geolocation: If you need to use the location information-based functions of FunnyRide, we need to always save the geolocation information of your vehicle to ensure that you can use the service normally. When you unbind, we will delete the information related to you. geolocation information.

When our products or services cease operations, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period (the so-called "anonymization" is Refers to the process of technical processing of personal information so that the subject of personal information cannot be identified and the processed information cannot be restored. Information obtained after anonymization of personal information does not belong to personal information.).

3. Information Security

We strive to provide user information security to prevent loss, improper use, unauthorized access or disclosure of information.

We will collect, use, store and transmit user information based on the "minimization" principle, and inform you of the purpose and scope of use of relevant information through the user agreement and privacy policy.

We take information security very seriously. We have established a dedicated team responsible for the development and application of various security technologies and procedures. We will conduct security background reviews for security management leaders and personnel in key security positions. We have established a complete information security management system and internal security incident handling mechanism. wait. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information to prevent your information from being lost, unauthorized access, public disclosure, use, damage, loss or leakage. We will take all reasonably feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks.

We will conduct data security awareness training and security capability training and assessment for employees to strengthen their understanding of the importance of protecting personal information. We will conduct identity authentication and authority control for employees who handle personal information, and will sign confidentiality agreements with employees and partners who come into contact with your personal information to clarify job responsibilities and codes of conduct to ensure that only authorized personnel can access personal information.

If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, and inform you in the form of push notifications, announcements, etc.

We also ask you to understand that due to technological limitations and rapid development in the Internet industry, as well as various possible malicious attack methods, even if we do our best to strengthen security measures, we cannot always guarantee 100% security of information. Please understand that security issues may arise in other aspects beyond our control.

4. Provided to external parties

At present, we will not actively share or transfer your personal information to third parties. If there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to a third party, we will directly ask for it. or confirm that the third party has obtained your express consent to the above actions.

We will not publicly disclose the personal information we collect. If public disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant circumstances and continue to protect or require new controllers to continue to protect or require new controllers to continue to operate in accordance with laws and regulations and standards no lower than those required by these Guidelines. Protect your personal information.

In addition, in accordance with relevant laws, regulations and national standards, we may share, transfer, and publicly disclose personal information in the following circumstances without obtaining the prior authorization and consent of the personal information subject:

a) Relevant to our performance of obligations stipulated in laws and regulations;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgment;

f) Personal information disclosed by the personal information subject to the public on his own initiative;

g) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

5. Your rights

During your use of FunnyRide, you can access, update or correct your personal information at any time, or you can contact us to restrict the collection, use, disclosure or processing of your personal information. At the same time, you can ask us to delete your collected information at any time. personal information or withdraw consent you have already given.

5.1 Access, update or correct your personal information

You can access, update or correct your personal information at any time through the Us-Settings interface. When you update your personal information, we may ask to verify your identity and we will respond to your request within a reasonable time once we have sufficient information.

5.2 Right to erasure

You have the right to have your personal information erased. You can erase all or part of your personal information at any time through this software.

5.3 Restriction of processing

You have the right to ask us to restrict the processing of your personal information and to request not to be the subject of automatically processed data, including user profiling. You can make such instructions at any time through the online customer service in the APP.

5.4 Withdrawal of consent

You may withdraw your consent to the collection, use and or disclosure of your personal information under our control by submitting a request. You can change your decision at any time through the online customer service in the APP, and we will handle your request within a reasonable time. Please understand that some service functions of FunnyRide can only be provided based on specific information. Your withdrawal request may affect your normal use of certain functions of this software.

5.5 Unbind and cancel account

You can use this software to unbind your vehicle at any time. Once unbinded, neither you nor anyone else can view the historical information generated by the vehicle during the period you were bound. You can cancel your account at any time through this software. Once the account is canceled, your personal information and vehicle data related to you will be permanently erased.

6. Change

We may revise this privacy policy from time to time. When the terms of the Privacy Policy change, we will show you the changed guidelines through push notifications, pop-ups, or other appropriate forms when you log in and when the version is updated.

7. Protection of minors

8. Contact us

FunnyRide